Terms & Conditions

Palmy Tech Recycling
Last Updated: 20 October 2026

1. Introduction

Welcome to Palmy Tech Recycling.

These Terms & Conditions apply to electronic waste collection, IT equipment recycling, Secure Data Erasure and related services provided by Palmy Tech Recycling.

Palmy Tech Recycling operates as a trading name of Electronic Recycling NZ.

By confirming a collection booking or accepting an agreed service arrangement, customers agree to the applicable terms outlined below.

Our services are provided in accordance with New Zealand law.

2. Our Services

Palmy Tech Recycling provides electronic waste collection and IT equipment recycling services to businesses, offices, schools and organisations throughout Palmerston North and the Manawatū Region.

Our services include collecting and processing unwanted electronic and IT equipment.

Equipment we may accept includes:

• Desktop computers.
• Laptops.
• Computer monitors and displays.
• Servers and workstations.
• Networking equipment.
• Printers and office electronics.
• Computer accessories and peripherals.
• Other electronic equipment accepted by arrangement.

All equipment is subject to acceptance based on its type, condition and collection requirements.

3. Free IT Equipment Collection

Palmy Tech Recycling offers free pickup for most suitable IT equipment collections.

Our goal is to make responsible electronic recycling convenient and accessible for businesses and organisations.

Collection arrangements and equipment acceptance are confirmed before pickup.

4. Collection-Only Service

Palmy Tech Recycling operates a collection-based service.

We do not offer public drop-off facilities.

All equipment collections must be arranged in advance.

Our operating and storage facilities are not open to the public.

Customers must not deliver or leave equipment at our premises without prior authorisation.

5. Booking a Collection

Customers may request an electronic waste collection through our website or by contacting us directly.

When arranging a collection, customers should provide:

• Business or organisation name.
• Contact details.
• Equipment collection address.
• Type of equipment.
• Approximate quantity of equipment.
• Any special collection or handling requirements.

Collection dates and times are confirmed based on availability.

Submitting a collection enquiry does not automatically constitute confirmation of a booking.

6. Customer Responsibilities

Customers are responsible for:

• Providing accurate information about the equipment being collected.
• Confirming ownership or legal authority to transfer equipment.
• Ensuring equipment is reasonably accessible for collection.
• Identifying known hazardous, damaged or contaminated equipment.
• Informing us of any special handling requirements.
• Backing up important information before handing over equipment.

Customers should sign out of personal accounts and remove activation locks where practical.

These responsibilities do not affect the data protection commitments provided by Palmy Tech Recycling.

7. Ownership of Collected Equipment

By handing over equipment for collection, customers confirm that they own the equipment or have the necessary authority to transfer ownership.

Unless otherwise agreed in writing, ownership of equipment accepted by Palmy Tech Recycling transfers upon collection.

Once ownership has transferred, accepted equipment may be inspected, tested, refurbished, dismantled, processed or recycled.

Suitable non-storage equipment and components may be prepared for reuse or resale after applicable data-security requirements have been completed.

Equipment declined during collection remains the property and responsibility of the customer.

Accepted equipment will not normally be returned after ownership has transferred unless otherwise agreed or required by law.

8. Secure Data Erasure and 100% Data Destruction Guarantee

Palmy Tech Recycling provides a 100% Data Destruction Guarantee for all accepted data-bearing equipment.

Secure Data Erasure forms part of our standard IT equipment collection service.

We use third-party specialist data-erasure software to securely erase information from suitable storage devices.

Where secure erasure cannot be successfully completed, storage media will be removed and physically destroyed.

Our guarantee means:

• Accepted data-bearing storage will undergo completed Secure Data Erasure or physical destruction.
• Storage media that cannot be securely erased will be removed and securely destroyed.
• Equipment containing untreated customer data will not be released for reuse, resale or general recycling.
• Data Destruction Certificates are available to document completed secure erasure or physical destruction.

No Resale of Data-Storage Devices

Palmy Tech Recycling never sells used data-storage media collected from customers.

This includes hard drives, SSDs, USB drives, memory cards and other collected storage media, including after successful erasure.

Suitable non-storage electronic equipment and components may be reused or sold after the required data-security processing has been completed.

Customers are encouraged to back up all information they wish to retain before collection.

Secure Data Erasure and physical storage destruction are irreversible processes.

9. Data Destruction Certificates

Palmy Tech Recycling can issue Data Destruction Certificates to document completed Secure Data Erasure or physical destruction of accepted storage media.

Certificates may include relevant information about the equipment, processing method, completion date and destruction or erasure outcome.

Certificates are issued based on the data-security work completed and the supporting processing records.

Customers requiring specific documentation or individual equipment records should advise us when arranging their collection.

10. Equipment Processing and Recycling

Collected equipment may undergo:

• Inspection and sorting.
• Testing and assessment.
• Refurbishment.
• Component recovery.
• Material separation.
• Recycling through appropriate processing arrangements.

Suitable non-storage equipment and components may be reused or refurbished to extend their useful life.

All accepted data-bearing storage is subject to our Secure Data Erasure or physical destruction requirements.

Used data-storage media collected from customers will never be sold.

11. Restricted and Hazardous Equipment

For health, safety and environmental reasons, certain equipment may require special handling.

Customers must advise us before collection if equipment contains:

• Damaged or swollen batteries.
• Leaking batteries.
• Contaminated electronic equipment.
• Hazardous materials.
• Equipment requiring specialised handling.

Palmy Tech Recycling reserves the right to decline equipment presenting unacceptable safety risks or requiring handling arrangements that have not been established.

12. Cancellation and Rescheduling

Customers should contact us as soon as possible if they need to cancel or reschedule a collection.

We will make reasonable efforts to accommodate booking changes.

Collections may also be rescheduled due to weather conditions, transport requirements, safety concerns or circumstances outside our reasonable control.

Where practical, customers will be advised of changes to confirmed collection arrangements.

13. Environmental Responsibility

Palmy Tech Recycling is committed to responsible electronic waste management.

We aim to extend the useful life of suitable electronic equipment through refurbishment and reuse.

Equipment and components not selected for reuse are directed towards appropriate recycling and material recovery processes.

Our goal is to reduce unnecessary electronic waste and support responsible equipment disposal practices.

14. Service Availability

Our collection services operate throughout Palmerston North and the wider Manawatū Region.

Collection availability depends on operational capacity, scheduling and site access requirements.

We may decline or reschedule collections where necessary for safety or operational reasons.

15. Liability and Consumer Rights

Our services are provided in accordance with applicable New Zealand laws.

Nothing in these Terms & Conditions excludes or limits rights or remedies that cannot lawfully be excluded, including applicable rights under the Consumer Guarantees Act 1993, Fair Trading Act 1986 and Privacy Act 2020.

Customers are encouraged to retain copies of important information before equipment is handed over, as Secure Data Erasure and physical destruction are intended to permanently remove stored data.

16. Website Information

We make reasonable efforts to keep information published on our website accurate and up to date.

Service descriptions, collection availability and equipment acceptance remain subject to confirmation.

17. Changes to These Terms

Palmy Tech Recycling may update these Terms & Conditions from time to time.

Updated versions will be published on our website.

Changes will not retrospectively alter confirmed agreements unless agreed by the parties or otherwise permitted by law.

18. Governing Law

These Terms & Conditions are governed by the laws of New Zealand.

19. Contact Us

For questions about our services, Secure Data Erasure or these Terms & Conditions, please contact:

Palmy Tech Recycling

Palmerston North, New Zealand
Serving the wider Manawatū Region

Email: [email protected]
Website: palmytechrecycling.co.nz